I’ve just seen an article about a local council overspending on agency workers for it’s children’s services by £865,000. Schools, the NHS, all sorts of businesses are dependent on agency workers. No one seems to see them as obviously the most expensive option. Why are they obviously the most expensive option? Well, not only are you paying the worker, but you are also paying a fee or percentage to the agency as well.
I appreciate that it is getting harder and harder to find staff that are willing to work under current conditions, but I can assure you that is only nominally to do with wage rates. It is predominantly to do with unrealistic expectations that employers have of the time and energy that their workforce are supposed to give to their work. Hours are too long, paperwork is too extensive, the scope and detail that are expected are completely unrealistic, out of hours work is excessive, too much time is tied up in meetings that serve no useful purpose, holidays are too short… I could go on.
But the biggest issue of all is that workers are not respected by their employers, neither are they trusted. I’m not saying that there shouldn’t be safeguards to help encourage professionalism, I’m saying that when you have good staff you should respect and trust them. And if you really want to save money, you need to make sure that you employ enough people to do the job and cover maternity leave, annual leave, emergencies… even if it looks wasteful on paper, I can guarantee that in terms of mental health (employers and staff) and work place atmosphere, it will pay dividends.
Not everything is about money, even when people say it is.